Who can I reach out to in case of a complaint?

 

If you have a complaint, please don't hesitate to contact Hodl via email at info@hodl.nl or by phone at +31 85 060 7077. We treat all complaints with the utmost seriousness and strive to address them promptly.

Moreover, with the forthcoming implementation of the new European regulation "Micar," you can escalate your complaint to the relevant legal authorities. One such body is Kifid. They will thoroughly investigate the matter and determine if further action is warranted.